Avoiding Tough Conversations is horrendously expensive: more conflict, unhappy teams, missed opportunities, disengaged employees. And ultimately key staff quitting, or even worse – sabotaging performance. Topics avoided include: performance, broken promises, and mismanaged expectations1.
Having the Tough Conversations without skill can be even worse – sometimes even a total train wreck. This creates more conflict – which gets us back to disengaged employees, sabotaged performance and people quitting.
Having Tough Conversations ARTFULLY leads to happy teams, higher productivity, and people sticking around longer because they are fully engaged, and loving where they work. Plus everyone grows personally and professionally.
“The Tough Conversations program led to de-escalating tricky situations. David was able to teach a repeatable framework that could be used across many scenarios, and I recommend this program to any company committed to more transparent communication and bringing out the leader in each employee.”
THIS IS WHERE WE COME IN:
Our super power is in role-playing tough conversations, so your team member can powerfully and confidently have the conversation, generating a positive outcome.
But they don’t practice the conversation with us. We switch it, and role-play the team member who’s bringing the Tough Conversation. For example, if you need to tell your CEO she’s got the wrong strategy, one of our coaches will be YOU, you’ll be the CEO, and you’ll give the coach as hard a time as you like, saying all the things you’re worried your CEO might say. And you’ll get to see a completely new way to have the conversation.
IMAGINE IF:
We’ll show them how to:
So Just in Time Team Coaching on Tough Conversations will lead to:
Pricing: we’ll work out a monthly retainer that depends on the size of your company, giving your staff up to 3 x 30 minute laser sessions per month.
Engagement: Included are two initial video conference calls to introduce this resource, then teach skills, share wins, and keep your team engaged.
Your team will subscribe to an Engagement Series of emails, created by TCI, which will motivate and remind them to use this new resource.
For even higher engagement, each member can be scheduled for a private 30 minute training session with a coach, building rapport and trust.
Just in Time: They click on a calendar link to book the soonest available time slot, ideally just when they need it (vs waiting a week for a regular session with their coach).
Recording: They get a confidential recording so they can re-watch, write out a script for their conversation if they like, and if they are feeling brave, even share it with the team as a community resource.
Tracking ROI: We will track the following metrics so we can gauge ROI:
IMAGINE IF AS A RESULT OF ‘ON-CALL’ TEAM COACHING:
leading to higher productivity, retention, and joy.
That’s what we’re shooting for. Let’s do it.
1 Vital Smarts, Costly Conversations: Why the Way Employees Communicate Will Make or Break Your Bottom Line
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A former Consulting Actuary to Fortune 100 companies – including Sony Music, Chanel, and Exxon – David left his cushy Park Avenue job 20 years ago to build the world’s largest coaching business. He became #1 on Google for “life coaching”, serving an audience of 150,000 coaches, and coaching thousands of hours across 12 countries.
He is the author of “Get Paid For Who You Are,” with foreword by Jack Canfield. He was nominated to the exclusive Transformational Leadership Council alongside such thought leaders as Don Miguel Ruiz, John Gray, and Marianne Williamson. David coaches high performing entrepreneurs, executives and teams – and now prison inmates – to create amazing results and deep connection. One tough conversation at a time. |
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Megan Taylor Morrison is a professional coach who works with teams, leaders and entrepreneurs across the globe to create holistic success. She works with her clients to improve relationship and team dynamics, develop authentic communication, and address challenges that block big, sustainable results.
Megan is known for the unique combination of rigorous structure and lightheartedness she brings to groups and her private sessions. She combines somatic, ontological and facilitative coaching modalities with authentic relating techniques and nonviolent communication methods to help clients create breakthrough results. |
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Heather McClellan coaches and consults on emotional intelligence and conflict mediation for companies ranging from startups to Fortune 100, with clients including Siemens and Facebook. She’s giving an upcoming TEDx talk about overcoming psychological blocks to growth. Heather’s work includes collaborating with Silicon Valley startups on bespoke organizational health and resolving co-founder conflicts.
Heather’s trained and mentored over 250 facilitators, and for five years she ran and co-grew an Authentic Relating (relational skills) training group to the largest in the world, from 10 to 2,000 members in Austin, Texas.
Heather has traveled through 47 countries, mainly solo and in developing areas. She’s an expert reader of people and group dynamics.
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