An HR manager was worried about a potentially nerve-wracking conversation: how to tell her CEO he’s abrasive! Listen in for:
- The 4 Step CASE model to having a Tough Conversation (since updated to CARE)
- The importance of asking permission to have the conversation – and how!
- A great way to engage someone who could be dismissive
- How to manage the other person’s defensiveness
Do you have a boss or authority figure you need to have a Tough Conversation with? What part of this call do you think could be the most impactful for you? Let me know in the comments below!
Register for free weekly zoom tough conversations role-play call.
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